If an asset system has been locked during a download and there has not been a new import to unlock the system, then you can manually unlock the asset system. You must have “Edit” or “Mange” permissions to unlock asset systems. To unlock you should go to the Main Menu > Drainage Assets > Unlock Asset Systems.
A map page will open, where you can define the extents of the asset system you wish to unlock. Then click Next.
Once defined, a pop-up will appear on the right-hand side. This will show you all the assets that have been selected in the extent drawn. You can select assets you wish to unlock.
Once all items you wish to unlock are selected, click Unlock in the top of the pop-up window. You will then be asked to confirm the unlock of the assets. Once unlocked, these asset systems are now available to download.